Frequently asked questions

Weblusion Infotech is a Mumbai-based IT services company. We build websites, mobile apps, online stores and custom software, help businesses automate everyday work and use AI in practical ways, and run digital marketing, SEO and ongoing maintenance, all with our own in-house team.

We have two offices in Mumbai: one in Vasai West, at Dattani Prism IT Park, and one in Borivali West, at Sidhgiri Business Centre. Clients are welcome to visit either office for meetings by appointment.

We work closely with businesses across Mumbai, Thane and Palghar, including Vasai, Virar, Borivali and the western suburbs, where in-person meetings are easy. We also serve clients across India, working remotely through video calls, shared project boards and regular progress updates.

We offer four engagement models: a fixed-scope project with agreed deliverables and timeline, a phased programme for larger change delivered in stages, a dedicated team that works on your roadmap, and an annual maintenance contract for ongoing support. We recommend the model that suits your goals.

It depends on scope. A business website usually takes a few weeks, while apps, online stores, automation and custom software take longer. After a discovery call, you receive a written plan with phases and a timeline before any work begins.

Yes. Every project includes a support period after go-live, and we offer annual maintenance plans covering updates, security patches, backups, monitoring, bug fixes and small changes. You always have a named contact who knows your system.

Yes, we sign NDAs before discussing confidential details. Our team works from our own offices on company-managed devices, accesses your systems only through accounts you control and follows secure development practices, with access removed promptly when it is no longer needed.

Yes. Much of our work connects to the CRM, ERP, Tally, payment, accounting and messaging tools businesses already use. We also take over and improve websites and software built by other teams, starting with a review and documentation of what exists.

We ground AI features in your approved content, limit what they can answer and which data they can see, keep a person in the loop for decisions and log every interaction. We choose providers and settings that do not use your data to train public models.

Call or WhatsApp us on +91 90221 24594, or email info [at] weblusion.in. We will arrange a consultation, by phone, video or at one of our offices, to understand your goals and suggest a sensible first step.